Shipping & Delivery Policy

Effective Date: 20 March, 2026

At TEJAS PEDAGOGICAL INSTITUTE PRIVATE LIMITED, we provide digital educational services including online courses and event registrations. This Shipping & Delivery Policy outlines how access to our services is delivered after successful payment.

1. Nature of Delivery

• All products and services offered on our platform are digital.
• We do not ship any physical products.

2. Course Access Delivery

• Upon successful payment, users will receive access to the purchased course:
  • Instantly, or
  • Within [12 working hours] of payment confirmation
• Access details will be provided via:
  • Registered email address, and/or
  • User dashboard on the website

3. Event Registration Delivery

• After successful registration (paid or free), users will receive:
  • Confirmation email
  • Event details (date, time, access link)
• Event access links (e.g., webinar links) may be shared:
  • Immediately after registration, or
  • Prior to the event start time

4. Payment Confirmation

• Payments are securely processed through Razorpay.
• Upon successful payment, a confirmation message/email will be sent to the user.

5. Delays in Delivery

In rare cases, there may be delays due to:

• Technical issues
• Payment verification delays
• Server or system downtime

If you do not receive access within the specified time, please contact us.

6. Incorrect Contact Information

• Users are responsible for providing accurate email and contact details.
• We are not responsible for delivery issues caused due to incorrect information provided by the user.

7. Contact Us

If you face any issues regarding course access or event registration, please contact:

TEJAS PEDAGOGICAL INSTITUTE PRIVATE LIMITED
Email: support@tejlearning.com
Phone: +91-9225919399
Address: Building No. 5695/1, Makarand Nagar, Near Ganapti Temple, Varangaon, Maharashtra, India - 425305